Privacy Policy

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Privacy Policy

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At OSM Packaging, we are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and how we safeguard your data when you use our website (www.osmpackaging.com) and services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other details you provide voluntarily when you contact us, make inquiries, or place an order.

  • Transaction Information: Details of purchases, orders, or inquiries you make about our products and services, including payment information.

  • Technical Information: Information about your device, IP address, browser type, operating system, and other technical data collected through cookies and analytics tools to enhance your experience and track website usage.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our products and services.
  • To respond to inquiries and provide customer support.
  • To send promotional emails about new products, offers, and updates (with your consent).
  • To ensure security and prevent fraudulent activities.
  • To comply with legal obligations and enforce our policies.

3. Data Protection and Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online platform is entirely secure, and while we strive to protect your data, we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share it with:

  • Service providers and partners who assist in our business operations (e.g., payment processors, delivery services).
  • Legal authorities if required by law or to protect our rights, property, or the safety of others.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance user experience, analyze website traffic, and improve our services. Cookies help us remember your preferences, provide personalized content, and offer insights into website usage.

You can modify your browser settings to disable cookies, but please note that some features of the website may not function properly without them.

6. Your Rights and Choices

You have the right to:

  • Request access to your personal data and receive a copy of it.
  • Correct or update any incorrect or outdated information.
  • Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
  • Request deletion of your personal data where applicable, subject to certain conditions.

To exercise any of these rights, please contact us using the information provided below.

7. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact us at:

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

By continuing to use our services, you agree to the terms of this Privacy Policy.